
Our team members will be happy to talk through your requirements with you over the phone and then arrange a free no-obligation assessment which will normally be carried out in your home. We suggest that at this time you involve any family members you wish, who may have some questions of their own.
Having discussed your needs and requirements we will then put together a personalised care that suits your individual needs and agree a start date.
All our staff are trained to the national minimum standards required by the local regulatory bodies. Over and above these, staff are encouraged to undertake personal development and attend additional training courses. Specialist training courses are also provided to staff to ensure that they are fully trained to undertake more complex care needs.
Individuals in receipt of residential care services are funded entirely by the commissioning bodies. The funding covered includes accommodation, care, food and utilities, with the people that we support receiving a weekly allowance for the purchase of personal sundry items.
Where individuals are in receipt of supported living services, the commissioning bodies are responsible for funding the care element of the service only. The person will assume responsibility for paying for the accommodation, including food and utilities. In addition, they will have a tenancy agreement with the housing provider, and be eligible to claim appropriate benefits to include housing benefit
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